Our Commitment to Privacy
TheProjectPlanShop.com, brought to you by The ProjectPlanShop, LLC, is committed to the privacy and security of your personal information while you are visiting and shopping on our site. Therefore, this Privacy and Security policy notifies you of personal information we collect, how it is used, how it is kept secure, and how you can control the use of your personal information.
Information We Collect
When you visit our website, we collect personal information including name, address, phone number, email address, credit card information and other information that you provide when you purchase products on our site or contact us. As you navigate our site, we may also save histories of the searches you conduct and the items and pages you view and link this information to your personal information. In addition, we also collect non-identifiable information such as searches conducted, pages and products that are viewed, and related behavioral information using cookies or through server logs. Occasionally, we conduct online surveys. Such surveys are strictly voluntary and you may decline to participate. We do not knowingly collect information from users under the age of 18; nor is this site designed for the purpose of marketing or selling to children under age 18.
How We Use Your Information
When you place an order online, we use the information you provide to fulfill the order such as name and shipping address. If you provide an email address, you will receive an email confirmation of your order. Also, we might use your email address to send you promotions on various products. Information you submit by contacting us is limited to replying and responding to your concern.
Your information may be used for marketing in the following ways:
- Notifying you of new products or various promotions.
- Conducting surveys
- Providing personalized content and advertising
Additionally, we use subjective information that is not personally identifiable in the following ways:
- Describe the characteristics of our customer base to third parties
- Perform research to enhance our site and product offerings
The Project Plan Shop may disclose personally identifiable information under special circumstance where we have a reasonable belief that it is required by law.
Your Ability to Control Your Information
If you wish to discontinue sharing your personal information, you can notify us through email or letter. On-going promotional emails and newsletters offer the option to unsubscribe. However, if we provide your street address to third parties involved in home building and improvement, we no longer control the use of that information.
Your personal information is used only to process a single order. Once you have placed your order, your personal information is no longer accessible on our website. If there is a need to change your personal information in our sales history records, please contact us by email or letter and supply the necessary informational changes.
The transactions placed on this website are secure. During the checkout process, you will be transferred to a secure section of our website to place your order. Your information is encrypted using Secure Socket Layers (SSL), the standard method for secured online transactions. Your information will be converted to a highly indecipherable code. At the time you make your purchase, your browser will look for a digital certificate confirming your browser is communicating with our website securely. Your order continues when the identification is verified.
An addition, we take a few more steps to ensure your information is protected and safe. Your financial information is not stored on the same web server that you use to view the site. Providing your email address is helpful too. When we receive your order, we will automatically send an email confirmation of your order to you.
Note: If you are using a publicly accessible computer, we encourage you to close the browser before you leave; a safety precaution you can take to ensure your personal and financial information is safe.
For information on how to speak with a representative at The Project Plan Shop, please see Contact Us.
This policy was last updated March 27, 2009.